book: Crucial Confrontations by Jerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler, August 2004, McGraw Hill Publisher, ISBN: 9780071446525.
chapter 4 question
What is the root of motivation?
What is the role of a “consequence bundle”?
What is wrong with the use of charisma to inspire motivation?
Give three examples of what is wrong with the use of force to inspire motivation.
What is wrong with using perks to inspire motivation?
What is the function of a “consequence search”?
Identify six methods of helping others see consequences they didn’t see on their own.
If you must resort to applying discipline, what six items do you need to attend to?
Explain the causes and benefits of “work arounds”.
What is required to finish well?
Provide an example from your experience.